Fix Error: Volume Information for This Disk Cannot Be Found (2024)

Sometimes, a drive may only show up under Device Manager and in the BIOS but not in Disk Management or Windows Explorer. When you populate the drive, you will get the error "volumeinformationforthisdiskcannotbefound". In this post, MiniTool offers you 6 ways to fix this issue.

Volume Information for This Disk Cannot Be Found

I did a fresh Windows install yesterday on a SSD and got a new HDD for games...I can not get the drive to show up. It shows up under Device Manager and in the BIOS, but I get nothing when I go to Disk Manager. Also when I double click on it under devices and try to populate volumes I get a message saying 'Volume information for this disk cannot be found'... --

Fix Error: Volume Information for This Disk Cannot Be Found (1)

This error may occur on both internal hard drives and external hard drives. The specific situation of the error may be as follows:

You have plugged an external drive but you find you can't see external hard drive in Disk Management and the only place where the drive is recognized is in Device Manager.

Then, you right-click the drive under Device Manager, choose Properties, skip to Volume tab, and click Populate button. If all is OK, this feature will tell you the partition information on the drive, but this time all you get is the error "Volume information for this disk cannot be found".

In general, the Volume information includes the driver letter of each partition on the hard drive, the capacity of each partition, drive status, etc.

Fix Error: Volume Information for This Disk Cannot Be Found (2)

What causes this error? The possible reasons include:

  • Incompatible disk/USB driver.
  • Unrecognized file system.
  • Virus attack.
  • Faulty PC or faulty drive.
  • ...

How to Fix Error "Volume Information Not Found"

6 Ways to Fix Error "Volume Information for This Disk Cannot Be Found"

  1. Update Windows
  2. Update, Roll Back, or Reinstall Drivers
  3. Perform an Antivirus Scan
  4. Repair System Files
  5. Recreate Partitions on the Drive
  6. Check for Bad Sectors

Fix 1. Update Windows

When the error "volume information for this disk cannot be found" occurs, please update Windows to make sure the error is not caused by outdated PC. Here is the guide on how to update Windows 10:

  • Press "Windows key + I key" simultaneously to call out Windows Settings.
  • Go to Update & Security and click Check for updates. Then, it will download and install updates automatically.

After installing these updates, please check whether the problem is solved.

Fix 2. Update, Roll Back, or Reinstall Drivers

Device driver is a special program that enables computers and devices to communicate with each other. It is equivalent to the interface of hardware. Only through this interface can the operating system control the work of hardware devices. If the driver of a certain device is not installed correctly, the device will not work properly.

Therefore, I recommend you to troubleshoot the driver of the disk when the error "volume information for this disk cannot be found" occurs. Here is the guide:

Step 1: Open Device Manager by pressing "Windows + X" keys and choosing Device Manager from the pop-up menu, or by searching the tool from the Windows search box.

Step 2: Update, roll back, or reinstall the driver of the hard drive. To determine which option you should choose, it depends on your situation.

To update drivers:

  • Expand the Disk drives, right-click the drive that's not showing in Disk Management, and select Update driver.
  • Select Search automatically for updated driver softwarein the pop-up window.

To roll back drivers:

  • Right-click the drive and select Properties.
  • Skip to Drivertab and click Roll Back Driver.
  • Choose a reason and click Yes.

To reinstall drivers:

  • Right-click the driver and select Properties.
  • Skip to Drivertab to get detailed information about the driver, like driver provider and driver version.
  • Download a proper driver version from the manufacturer's website.
  • Go back to Device Manager and click Uninstall deviceto uninstall the driver.
  • Open the new driver folder and double-click the setup file to install it.

Fix Error: Volume Information for This Disk Cannot Be Found (3)

Besides, you should also update, roll back, or reinstall the Universal Serial Bus (USB) controllers, if the error "volume information for this disk cannot be found" occurs on an external drive. If you don't know how to update driver, you can also do that using professional driver software.

How to Update Device Drivers Windows 10 (2 Ways)How to update device drivers in Windows 10? Check the 2 ways to update drivers Windows 10. Guide for how to update all drivers Windows 10 is also here.Read More

Fix 3. Perform an Antivirus Scan

It's also possible that the error "volume information for this disk cannot be found" is caused by a virus. Therefore, you should run an antivirus scan to make sure your PC is safe enough. If you have third-party antivirus software installed, you can run this software to detect and kill virus.

But if you don't have third-party antivirus software installed, you can run Windows Defender through the following steps:

  • Click Startbutton and select Settings. Then, select Update & Security.
  • Choose Windows Defenderand then click Open Windows Defender Security Center.
  • Click Virus & threat protectionand then click Quick scan.

Fix 4. Repair System Files

Some users suggest repairing system files to ensure this error is not caused by damaged system files. Although there is no feedback indicating this method is useful, I still recommend you to try it. After all, it doesn't cost too much effort. Here is the guide:

Step 1. Press "Windows key + R key" simultaneously. Then, type "cmd" into the Run box and press Enter to open the command prompt window.

Step 2. Type "sfc /scannow" and press Enter key.

If the above command fails to repair system files, you can then use the following commands:

  • DISM.exe /Online /Cleanup-image /Scanhealth
  • DISM.exe /Online /Cleanup-image /Restorehealth

Quickly Fix – SFC Scannow Not Working (Focus on 2 Cases)

Fix 5. Recreate Partitions on the Drive

Although it's weird, some people report that they can see the drive in PC again if connecting it to an Apple PC. Therefore, if possible, you can try connecting the drive to another PC (both Apple PC and Windows PC are OK) to see whether the error disappears.

If this method doesn't work or you don't have another PC, I recommend you to recreate partitions on the drive. How can I do that if I can't see the drive either in Windows Explorer or in Disk Management? The solution is to use other methods to detect the drive and recreate partitions on it.

Method 1. Use Command Prompt

Step 1: Open the command prompt window, type "diskpart" in the command prompt window, and then press Enter.

Step 2: Use the following commands to delete all partitions on the faulty drive. Please note that this deletion will also delete files in these partitions. If there are important files in the drive, please back up/recover data first.

  • List disk
  • Select disk * (* is the number of the faulty drive)
  • Clean

Step 3: After deleting these partitions, you can then create new partitions on the drive through the following commands.

  • Create partition primary size=# (the unit is MB by default)
  • Assign letter=g (you can change the drive letter accordingly)
  • Format fs=ntfs quick

Fix Error: Volume Information for This Disk Cannot Be Found (5)

Method 2. Use MiniTool Partition Wizard

If the command prompt doesn't list the drive or you fail to recreate partitions on the drive, you can try third-party software like MiniTool Partition Wizard. Here is the guide on how to use MiniTool Partition Wizard to recreate partitions:

Free Download

Step 1: Launch MiniTool Partition Wizard and go to its main interface. Right-click the faulty disk and choose Delete All Partitions. Click Yes to confirm.

Fix Error: Volume Information for This Disk Cannot Be Found (6)

Step 2: Right-click the Unallocated space and choose Create.

Fix Error: Volume Information for This Disk Cannot Be Found (7)

Step 3: Drag the arrows to adjust the size and location of the partition. As for other parameters, you can keep the default. Then, click the OK button.

Fix Error: Volume Information for This Disk Cannot Be Found (8)

Step 4: Click the Apply button to execute pending operations.

Fix Error: Volume Information for This Disk Cannot Be Found (9)

Fix 6. Check for Bad Sectors

If all of the above methods fail to fix the error "volume information for this disk cannot be found", you should check whether the error is caused by hard drive failure. To check hard drive health, you can run SMART (this feature may be placed in BIOS or offered in disk management software provided by manufacturers).

But there is an easier way to check hard drive. You can use MiniTool Partition Wizard to check bad sectors on the drive. If there are too many bad sectors on the drive, it means that the drive is failing now or soon.

Here is the guide on how to check for bad sectors with MiniTool Partition Wizard.

Free Download

Step 1: Launch MiniTool Partition Wizard and right-click the faulty disk. Then, choose Surface Test.

Step 2: Click Start Now to check for bad sectors. If bad sectors are detected, they will be marked as red blocks.

Fix Error: Volume Information for This Disk Cannot Be Found (10)

If it proves that the error "volume information for this disk cannot be found" is caused by hard drive failure, you may need to recover data or replace the drive.

Recover Data

If you need to recover data, you can try MiniTool Partition Wizard, which also offers data recovery feature. But please note this feature is not free. Here is the guide:

Buy Now

Step 1: Launch MiniTool Partition Wizard and click Data Recovery on the toolbar. On the Data Recovery tab, choose the entire faulty disk or just a partition on the disk to recover data and click Scan.

Fix Error: Volume Information for This Disk Cannot Be Found (11)

Step 2: After the scanning process is completed, choose the files you want to recover and click Save. Then save them on a safe place. In this step, you can use Show Lost Files, Find, and Filter features to find the data more easily, and preview these files before saving them.

Fix Error: Volume Information for This Disk Cannot Be Found (12)

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Bottom Line

Is this post helpful to you? Do you have other ideas about causes of the error "volume information for this disk cannot be found" or on how to solve this problem? Please leave comment for sharing. In addition, if you have difficulty in recovering data, please feel free to contact us via [emailprotected]. We will get back to you as soon as possible!

Volume Information for This Disk Cannot Be Found FAQ

How do I fix an external hard drive being detected but not accessible?

There are many reasons (like file system, drive letter, etc.) for this issue. To fix this problem, you can read this post: Can’t Access a Partition in Windows? Solutions Are Here.

Why does my hard drive not show up in Disk Management?

This problem may be caused by problematic file system, faulty cable, virus, etc. To solve this problem, you can read this post: 10 Cases: External Hard Drive Not Showing up & Best Fixes.

How do I find disk information?

You can find disk information via 2 ways. One way is to right-click on a drive in Windows Explorer and choose Properties. The other way is to open Device Manager, right-click on the drive and choose Properties.

Fix Error: Volume Information for This Disk Cannot Be Found (2024)


Fix Error: Volume Information for This Disk Cannot Be Found? ›

To repair errors without scanning the disk for bad sectors, at the command prompt, type chkdsk volume: /f, and then press <Enter>. To repair errors, bad sectors, and readable information, at the command prompt, type chkdsk volume: /r, and then press <Enter>.

How to fix there is not enough space available on the disk to complete this operation? ›

  1. Fix 1: Rescan Disks in Disk Management.
  2. Fix 2: Check Current Partitions.
  3. Fix 3: Convert Basic Disk to Dynamic.
  4. Fix 4: Fix the Error That Occurs While Creating Partition.
  5. Fix 5: Try Disk Defragmenter to Free Up Disk Space.
  6. Fix 6: Use Antivirus Software.
  7. Fix 7: Clear Junk Files.
  8. Fix 8: Extend Volume using Third-Party Software.

How to fix hard disk error using command prompt? ›

To repair errors without scanning the disk for bad sectors, at the command prompt, type chkdsk volume: /f, and then press <Enter>. To repair errors, bad sectors, and readable information, at the command prompt, type chkdsk volume: /r, and then press <Enter>.

Why is my hard disk volume not detected? ›

If your new hard disk is not detected by or Disk Manager, it could be because of a driver issue, connection issue, or faulty BIOS settings. These can be fixed. Connection issues can be from a faulty USB port or a damaged cable. Incorrect BIOS settings may cause the new hard drive to be disabled.

How do I clear my hard drive error? ›

If you face a disk read error with your hard disk, there are several possible solutions:
  1. Check the boot order in the BIOS settings, and change the settings if necessary.
  2. Reset BIOS to default.
  3. Use a repair tool to repair the Master Boot Record (MBR) or Boot Sector.
  4. Check all cables and jumpers.

Why does it say disk is full when I have enough space? ›

When you save the file, the original file is then deleted and the temporary file is renamed with the original file name. Therefore, the amount of free disk space on the drive must be greater than twice the file size being saved. If it is not, then you will receive the message "Disk is Full."

Why does it say I don't have enough storage when I do? ›

If you have many apps on your Android device and use them simultaneously, cache memory on your phone can be blocked, which leads to Android insufficient storage. In this case, you can choose to uninstall some unwanted or unused apps to free up storage space.

How to unlock hard disk using Command Prompt? ›

Do this, and wait for it to load.
  1. Choose “repair your computer”
  2. Then “advanced startup options”
  3. Then “troubleshoot”
  4. Then “advanced options”
  5. And finally “command prompt”
  6. An MS-DOS screen (black box) should pop-up.
  7. Type “chkdsk D: /f /x /r” and hit “enter”
Dec 11, 2020

How do I fix a corrupted hard drive that won't boot? ›

  1. Restart the computer.
  2. Open the BIOS.
  3. Select the Boot option from the drop-down menu.
  4. Change the order of the options such that the hard disc is the first option.
  5. Save these options.
  6. Restart the computer again.

How to repair corrupted Windows 10 using Command Prompt? ›

In the command prompt window, type SFC /scannow and press Enter . System file checker utility checks the integrity of Windows system files and repairs them if required. After the process is complete, reboot the computer.

How do I restore my volume drive? ›

Tutorial: recover deleted volume in Windows 10/11
  1. Run EaseUS Partition Recovery on your PC. Select the disk or device where you lost partition(s), click "Scan" to continue.
  2. Wait for the scanning process to complete. ...
  3. Preview and restore the lost partition(s). ...
  4. Click "Recover Now" to finish the partition recovery process.
Feb 22, 2023

How do I recover lost disk volume? ›

To perform partition recovery, follow these steps:
  1. Type "CMD" in the Windows Search Box.
  2. Right-click the "Command Prompt" app and select "Run as administrator"
  3. Type in the following command: chkdsk X: /f/r/x (replace "X" with the drive letter of the corrupted partition) -> press "Enter"
Feb 13, 2023

Can hard disk error be repaired? ›

To fix disk errors, you can use the Chkdsk tool found in Windows operating systems. Chkdsk (Chkdsk.exe) is a command-line tool that creates and displays a status report for the disk by checking volumes for problems.

What is the command for repair disk? ›

Open the Command Prompt by typing cmd into the desktop search field and selecting Run as administrator. Type the command chkdsk C: /f. If the drive you're trying to repair isn't the C drive, replace “C” with the letter of the relevant drive.

What causes hard drive failure? ›

Causes. There are a number of causes for hard drives to fail including: human error, hardware failure, firmware corruption, media damage, heat, water damage, power issues and mishaps.

How do I enable more storage? ›

How to increase your storage space on a PC
  1. Delete programs you never use. On Windows® 10 and Windows® 8, right-click the Start button (or press Windows key+X), select Control Panel, then under Programs, select Uninstall a program. ...
  2. Back up rarely used data on an external hard drive. ...
  3. Run the Disk Cleanup utility.

What command unlocks your PC? ›

Press CTRL+ALT+DELETE to unlock the computer. Type the logon information for the last logged on user, and then click OK. When the Unlock Computer dialog box disappears, press CTRL+ALT+DELETE and log on normally.

How to recover hard drive not detected using Command Prompt? ›

Press Win + R to open a Run dialog and type: cmd to open Command Prompt by hitting Enter. Step 2. Type chkdsk /f x: (x should be the drive letter of your undetectable hard drive.) and hit Enter to run the disk checkup process.

How do I force a corrupted hard drive to format? ›

Right-click Start and click Disk Management. Right-click the volume of your corrupted hard drive and select Format. Ensure Perform a quick format is selected and click OK. Click OK again to confirm the action.

Can I recover a corrupted hard drive? ›

If you've lost data from an internal hard disk as it fails to boot due to corruption, you can use System File Checker (SFC). It is a Windows command-line utility that is necessary to fix broken Windows system files and restore the data.

How do I reset corrupted Windows 10? ›

1. Run the SFC Scan to Repair Corrupt System Files
  1. Enter "cmd" in the Windows search bar.
  2. Right-click on Command Prompt and select Run as administrator.
  3. Enter the command "SFC /scannow" and press Enter. ( Be sure to add a space between "SFC" and "/scannow")
Jun 13, 2022

How do I fix corrupted Windows? ›

  1. Fix 1. Corrupted File Repair Software Free Download1.
  2. Fix 2. Perform a Check Disk on the Hard drive.
  3. Fix 3. Use the CHKDSK/SFC Command.
  4. Fix 4. Run CHKDSK Alternative.
  5. Fix 5. Change the File Format.
  6. Fix 6. Use an Online File Repair Tool.
Jun 7, 2023

How to repair Windows 10 without boot? ›

If you don't want to create a boot USB, you can turn your Windows 10 computer on and off three times to enter into the Windows recovery environment. Then, go to "Troubleshoot > Advanced Options > Startup Repair > Windows 10" to perform a Windows 10 repair.

How do I force reinstall audio drivers? ›

Right-click on your audio source name and click Uninstall Device. Once it's been removed, right-click on Audio inputs and outputs and select Scan for hardware change. This action should re-install your inbuilt drivers. 👉 If your audio-driver doesn't reinstall, please follow the steps below related to your device.

How do I know if my disk drive is failing? ›

Here are the most common hard drive failure signs:
  1. Overheating.
  2. Strange sounds.
  3. Corrupted data, files, and folders.
  4. Major slowdowns.
  5. Stuck spindle motor.
  6. Frequent error messages.
  7. System crashes.
  8. Blue Screen of Death.
Nov 19, 2021

How long does repairing disk errors last? ›

In most cases, the repairing disk error disappears just after an hour you see it. This error occurs during the Windows startup; and sometimes, you can wait for a couple of hours to see if the issue gets fixed automatically. You can also try to solve it by restarting your computer.

Will CHKDSK fix my hard drive? ›

chkdsk /f - Attempts to fix bugs or errors while scanning the hard drive. chkdsk /r - Attempts to fix sectors on the hard drive to make them readable in the file system. chkdsk /x - Disconnects a drive to scan and fix it. chkdsk /f /r /x - Scans the file system and its sectors, and fixes any errors found.

How to use CHKDSK to repair disk? ›

To repair errors without scanning the disk for bad sectors, at the command prompt, type chkdsk volume: /f, and then press <Enter>. To repair errors, bad sectors, and readable information, at the command prompt, type chkdsk volume: /r, and then press <Enter>.

How to fix a corrupted external hard drive without formatting? ›

How to Recover Corrupted External Hard Drive Without Formatting
  1. Method 1: Check the Connection.
  2. Method 2: Scan Your Computer for Viruses.
  3. Method3: Use CHKDSK to Fix File System Errors.
  4. Method 4: Replace Corrupted Files with SFC.
  5. Method 5: Change the Drive Letter.
6 days ago

How to repair hard drive Windows 10? ›

Fix hard drive errors on Windows 10 from Control Panel
  1. Open File Explorer on Windows 10.
  2. Click on This PC from the left pane.
  3. Under the “Devices and drives” section, right-click the hard drive to repair and choose the Properties option.
  4. Click on the Tools tab.
  5. Under the “Error checking” section, click the Check button.
May 22, 2023

What are 3 signs your hard drive is failing? ›

Signs of a Hard Drive Logical Failure
  • Frequent error messages during normal operations.
  • Files and folders disappear or get corrupted.
  • Irregular system crashes and disk errors.
  • Operating system (OS) won't boot.
  • File or folder names have changed.
  • S.M.A.R.T. monitoring shows an issue with the hard disk drive (HDD)
Mar 27, 2023

Do hard drives fail suddenly? ›

The lifespans of hard drives can vary between devices, but they will all fail at some point. Some fail suddenly without any warning, while others can be slowly deteriorating for some time, without the user being aware.

How to fix 100% disk with CMD? ›

Run a Disk Check

Open the Command Prompt as Admin and type: chkdsk.exe /f /r and hit Enter. Then on the next prompt type: Y and hit Enter. For more detailed information on the many ways to run and use this utility, check out our article on how to prevent issues and fix errors with Disk Check in Windows 10.

How to repair disk using cmd DiskPart? ›

If you have the installation disc:
  1. Insert the Windows 10 or USB.
  2. Restart the computer.
  3. Press any key to boot from the media.
  4. Click Repair your computer or press R.
  5. Select Troubleshoot.
  6. Select Command Prompt.
  7. Type diskpart.
  8. Press Enter.

How to fix format disk error without formatting using CMD? ›

Simply perform the all steps:
  1. First of all, click on the Start button and then click on Run.
  2. Now, you need to type 'cmd' into the blank and hit Enter key.
  3. After that, type 'chkdsk n:f' into the Command Prompt window (Replace n with your hard disk drive letter)
  4. Press the Enter button.
  5. You damaged files will start repairing.
Sep 6, 2022

How to scan and fix hard drive using cmd? ›

Type cmd (or command prompt) in the search box in your taskbar. Right-click Command Prompt and select Run as Administrator. Type chkdsk and hit Enter. This command will make the CHKDSK utility scan for problems without making changes.

How to run disk Clean Up from cmd? ›

How to Use the Disk Cleanup Utility via Command Prompt
  1. Open Command Prompt, type cleanmgr, and hit Enter.
  2. In the Drive Selection window, select the drive you want to clean up and click OK.
  3. Next, in the Disk Cleanup window, select all the files you want to delete and click OK.
Jun 8, 2022

How to activate disk in cmd? ›

At the command prompt, type fdisk, and then press ENTER. When you are prompted to enable large disk support, click Yes. Click Set active partition, press the number of the partition that you want to make active, and then press ENTER. Press ESC.

Can you fix a corrupted hard drive? ›

Yes, you can fix a corrupted hard drive by formatting it with a new file system. Logical hard drive corruption is often caused by a damaged or corrupted file system. Formatting the partition will correct this.

How do I force a hard drive to format? ›

PC Instructions
  1. Select the drive you wish to format from the list.
  2. Right click on the drive and select Format.
  3. Enter a name for the drive in Volume label and select the format type in the File system dropdown box.
  4. Click OK. It will take a short while to delete all the files and change the format of the disk.

How to restore disk with DiskPart? ›

Recover data from DiskPart format command

Hover the mouse pointer to the drive and click "Scan". After the scan process, select the "Deleted Files" and "Other Lost Files" folders in the left panel. Then, click "Filter" to display only the specified file types, such as pictures, videos, Word documents, PDF files, etc.

How to use chkdsk to repair USB drive? ›

Steps are:
  1. Connect your Drive with System.
  2. Under search bar, type cmd.
  3. Hit Enter.
  4. Right-click cmd. Exe.
  5. Type in either "chkdsk /X /f USB drive letter:" or "chkdsk USB drive letter: /f " to repair damaged the drive.
  6. At the end, a message: Windows has made corrections to the file system will pop-up.

How to reset a USB drive with CMD? ›

Part 2. How to Format USB Using CMD (Command Prompt)
  1. diskpart.
  2. list disk.
  3. select disk + number (Replace 2 with the number of your USB drive.)
  4. list volume.
  5. select volume + number (Replace 10 with the volume number of your USB flash drive.)
  6. format fs=ntfs quick (You can also replace NTFS with FAT32 or exFAT.)
  7. exit.
Feb 22, 2023

Can I recover a corrupted USB? ›

To open files on a corrupted USB drive, you can follow this way: Using CHKDSK in Windows or Disk Utility in macOS to fix the drive's corruption. Then Recover the files with USB recovery tool like Wondershare Recoverit. Note: don't format the USB drive, or all the files stored on it will be wiped out.

How to fix format disk error without formatting USB drive? ›

How to Fix the Format Disk Error on Windows... Without Formatting
  1. Plug Your Hard Drive Into Another Computer. ...
  2. Use an Effective Antivirus. ...
  3. Try a Different USB Port. ...
  4. Update/Reinstall the Device Driver. ...
  5. Use the Error Checking Tool.
Mar 12, 2023

How can I recover my disk without formatting? ›

If your drive is facing issues relating to its file system, you can try using the CHKDSK utility to fix it: Press Windows Key + S and search for Command Prompt. Right-click it then click Run as administrator. Type CHKDSK E: /F /R /X and press Enter (replace “E:” with your own drive letter).

How do I force a hard drive to format in CMD? ›

Opening the command prompt

Type “diskpart" in the command line and press “Enter.” Type the following format command lines in DiskPart and hit “Enter” every time to quickly format the hard drive. Format fs=ntfs quick (you can replace ntfs with FAT32 or other file systems as required like FAT32 or others.


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